Shipping & delivery

How your order travels

1

You order

Pay securely at checkout. You receive an order confirmation by e-mail straight away.

2

We prepare it

Within 1 to 3 working days your order is picked and packed at our supplier’s warehouse.

3

On its way

As soon as it ships, you get an e-mail with a tracking link. Items from one order can travel in separate parcels.

4

At your door

Delivery usually takes 7 to 20 working days, depending on your country and the carrier.

Delivery times

We do not have a warehouse of our own: our products are shipped directly from the warehouses of our supplier and fulfilment partner, CJ Dropshipping. That keeps prices fair, but it takes longer than ordering from a local shop. Count on 1 to 3 working days to prepare your order and usually 7 to 20 working days for delivery. The estimated delivery time for your country is shown at checkout, before you pay.

Buying a gift for a special day? Order in good time, especially in the weeks before the holidays.

Shipping costs

Shipping costs depend on the destination and are always shown at checkout, before you pay. All prices include VAT.

Free shipping over €49

  • Austria: € 4,95, 7 to 14 working days
  • Belgium: € 4,95, 7 to 14 working days
  • Bulgaria: € 4,95, 7 to 14 working days
  • Croatia: € 4,95, 7 to 14 working days
  • Cyprus: € 4,95, 7 to 14 working days
  • Czechia: € 4,95, 7 to 14 working days
  • Denmark: € 4,95, 7 to 14 working days
  • Estonia: € 4,95, 7 to 14 working days
  • Finland: € 4,95, 7 to 14 working days
  • France: € 4,95, 7 to 14 working days
  • Germany: € 4,95, 7 to 14 working days
  • Greece: € 4,95, 7 to 14 working days
  • Hungary: € 4,95, 7 to 14 working days
  • Ireland: € 4,95, 7 to 14 working days
  • Italy: € 4,95, 7 to 14 working days
  • Latvia: € 4,95, 7 to 14 working days
  • Lithuania: € 4,95, 7 to 14 working days
  • Luxembourg: € 4,95, 7 to 14 working days
  • Malta: € 4,95, 7 to 14 working days
  • Netherlands: € 4,95, 7 to 14 working days
  • Poland: € 4,95, 7 to 14 working days
  • Portugal: € 3,95, 7 to 12 working days
  • Romania: € 4,95, 7 to 14 working days
  • Slovakia: € 4,95, 7 to 14 working days
  • Slovenia: € 4,95, 7 to 14 working days
  • Spain: € 3,95, 7 to 12 working days
  • Sweden: € 4,95, 7 to 14 working days

Where we deliver

We deliver to the countries you can choose at checkout. If your country is not in the list, we cannot deliver there yet.

Tracking, customs and lost parcels

  • Every parcel gets a tracking link, which we send you by e-mail.
  • For deliveries within the EU, our prices include VAT. If a carrier unexpectedly asks you for import charges, please contact us before you pay anything.
  • Check your address carefully at checkout: a parcel sent to an incomplete or wrong address may come back or get lost.
  • Has your parcel not arrived within 30 days after the latest estimated delivery date? Let us know and we will send a new one or refund you in full.

Questions about your delivery? Contact us with your order number. Want to send something back? See Returns & refunds.